Terms of payment
At Fesoli, we want your shopping experience to be smooth and pleasant. That's why our checkout is designed to be simple, secure, and convenient, so you can focus on choosing your favourite pieces.
We accept a range of reliable payment methods, including:
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Google Pay
- Shop Pay
All payments are processed in CHF, and the total amount is charged when you complete your order. In some cases, your bank may carry out a temporary pre-authorisation before the final charge — this is normal and nothing to worry about.
Your security is our top priority. Every transaction is protected with modern SSL encryption, and we only work with trusted payment providers. Your card details are never stored on our servers — everything is handled securely between you and your bank.
If you experience any issues during checkout, please check that your details are correct and match your bank information. If something still isn't working, send a message to info@fesoli.com and our friendly support team will be happy to help right away.
To keep shopping safe for everyone, we also monitor for unusual activity. If anything seems out of the ordinary, we'll contact you to confirm your details before processing your order.
With Fesoli, you can complete your purchase from start to finish with complete peace of mind and full payment security.