Frequently Asked Questions
Do you offer free delivery?
Yes, all orders within UK are delivered free of charge. There are no minimum order values and no hidden conditions – we want your delivery to be simple and hassle-free.
How long does delivery take?
Your order will be processed within 1 to 2 days. The average delivery time is 2 to 4 working days.
Can I return or exchange my order?
Yes, you can return or exchange your order within 30 days, even without giving a reason..
Can I track my order once it has been dispatched?
Once you have placed your order, you can track it on our Order Tracking page
What payment methods do you accept?
We accept secure payment methods such as Visa, Mastercard, Maestro, Apple Pay and Google Pay.
How can I contact your customer service team?
You can contact us by email at info@fesoli.com or via our contact page